Privacy Policy

Privacy Policy for Hoarder Clearance Wolverhampton

Introduction

Welcome to Hoarder Clearance Wolverhampton’s online presence at https://hoarder-clearance-wolverhampton.vibereports.co.uk (henceforth referred to as “our website” or “we,” “us”). We respect your privacy and are committed to protecting any personal information you share with us. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and security of your data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Transaction Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy is applicable to all aspects of our website, including but not limited to:

  1. Our online applications and services.
  2. Content and features available on our websites.
  3. Interactions between users and our team through various communication channels.
  4. Third-party platforms or services linked to our site, although these will have their own privacy policies that govern them.

Processing Activities

This policy outlines the practices we employ when:

  1. You access and use our applications or services as an authorized user.
  2. You visit any of our websites associated with this Privacy Statement.
  3. We communicate with you via email, phone calls, texts (SMS), or other means.

Personal Data Collection

We collect a range of personal information to enhance your experience and improve our services. This includes:

  1. Account Information: Details required to set up and maintain your user account.
  2. Payment Information: Transaction details for purchasing our services, including payment card numbers and billing addresses.
  3. Financial Information: Data related to your financial status or transactions, which may be collected for payment processing or fraud prevention.
  4. Purchase Information: Details about products or services you have acquired from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, used to improve our app’s performance and functionality.
  6. Location Data: Information about your geographical location when using our location-based services.
  7. Feedback: Any comments, reviews, or responses you provide to enhance our service quality.
  8. Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Details about products viewed or purchased on our website, including preferences and browsing history.

We collect this data through various methods, including direct user input, tracking technologies (like cookies), and third-party service providers.

Cookies

To enhance your experience on our site and for analytics purposes, we use cookies:

  1. Strictly Necessary: These are essential for navigating our website and using its core features.
  2. Preference: Cookies that remember your preferences to personalize your experience.
  3. Analytics: Tools that help us analyze user behavior and improve the performance of our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes have been met, we securely delete or anonymize your data.

Security Measures

We implement robust security measures to safeguard your personal information:

  1. Employing encryption for secure communication and data storage.
  2. Engaging reputable third-party processors who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (Depending on Location)

The rights available to you may vary based on your jurisdiction:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure/Right to be Forgotten: In certain cases, you can ask for your data to be erased from our systems.
  • Restriction: Limiting the use or processing of your personal data in specific circumstances.
  • Portability: Obtaining a copy of your data in a structured format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for certain purposes, including direct marketing.
  • Non-Discrimination: You have the right not to be discriminated against for refusing to provide personal data.

To exercise any of these rights or for data-related queries, please contact our Privacy Team via email at [email protected] or by post to our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy as needed, and any significant changes will be posted on this page. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about our data practices, please contact us: